Choosing Between Salesforce Nonprofit Success Pack and Nonprofit Cloud: A Guide for Nonprofits
- John Woodhouse
- Apr 8
- 2 min read
Updated: Apr 24
As nonprofits seek to enhance their operations with Salesforce, a pivotal decision arises: should they implement the Nonprofit Success Pack (NPSP) or the newer Nonprofit Cloud (NPC)? This article delves into the considerations for both new implementations and potential migrations, offering insights to aid in this critical choice.
Understanding the Options
Nonprofit Success Pack (NPSP)
NPSP is a free, open-source managed package built on Salesforce's platform, tailored to meet the basic needs of nonprofits. It offers functionalities like donor management, fundraising tracking, and volunteer coordination. NPSP is highly customizable and supported by a robust community. Both NPSP and NPC benefit from Salesforce's Power of Us program, which provides up to 10 free user licenses for eligible nonprofits.
Nonprofit Cloud (NPC)
Launched in Spring 2023, NPC is Salesforce's integrated solution for nonprofits, built directly into the platform without the need for additional installations. It encompasses advanced features for fundraising, program management, grantmaking, and case management. NPC leverages tools like the Business Rules Engine, Data Processing Engine, and OmniStudio, collectively known as "The Toolkit," to offer enhanced capabilities for nonprofits .
Key Considerations for New Implementations
Organizational Size and Complexity: Smaller nonprofits with straightforward operations may find NPSP sufficient, while larger organizations with complex programs might benefit from NPC's comprehensive features .
Budget Constraints: NPSP is cost-effective, especially with the Power of Us program. NPC, while offering advanced functionalities, comes with higher licensing fees .
Technical Expertise: NPSP requires more customization and technical know-how. NPC provides out-of-the-box solutions, reducing the need for extensive technical resources .
Future Growth: Organizations anticipating rapid growth or diversification of programs may prefer NPC for its scalability and advanced features .
Evaluating Migration from NPSP to Nonprofit Cloud
For organizations currently using NPSP:
Data Volume and Workflows: If your organization has minimal data and workflows, transitioning to NPC might be less complex.
Feature Requirements: NPC offers advanced analytics, integrated marketing tools, and comprehensive program management. If these align with your organization's evolving needs, a migration could be beneficial .
Migration Complexity: Transitioning to NPC involves setting up a new Salesforce org and migrating data, which can be resource-intensive .
Industry Trends and Consultant Recommendations
Salesforce is directing its innovation efforts toward NPC, introducing new features and capabilities. However, NPSP continues to receive support and updates, with no announced sunset date .
Leading nonprofit Salesforce consulting firms suggest:
For New Implementations: Consider NPC if your organization requires advanced features and has the resources for implementation.
For Existing NPSP Users: Evaluate the benefits of NPC against the complexity and cost of migration. If NPSP meets your current needs, a migration may not be necessary at this time .
Conclusion
Choosing between NPSP and NPC depends on your organization's size, complexity, budget, and future plans. While NPC offers advanced features and scalability, NPSP remains a viable and cost-effective solution for many nonprofits. Careful evaluation of your organization's needs and resources will guide you to the right choice.
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