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Terms of Service

Terms of Service

Terms and Conditions for SIGMATEK Business Consulting Effective Date: January 22, 2025 Welcome to SIGMATEK Business Consulting (“SIGMATEK,” “we,” “our,” or “us”). By accessing or using our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must not use our services. 1. Services Provided SIGMATEK offers consulting services for small businesses and nonprofits, including but not limited to: Salesforce CRM setup, configuration, and administration. Workflow automation and business process optimization. Data migration, cleanup, and reporting. Team training and ongoing support for Salesforce platforms. Integrations with third-party tools and software. Free technology audits and consultations. The scope of services will be detailed in a written agreement or proposal provided before the commencement of any project. 2. Client Responsibilities To ensure the success of our services, clients agree to: Provide accurate and timely information required for the services. Grant necessary access to systems, tools, or platforms relevant to the agreed scope of work. Respond to communication promptly to avoid delays in project timelines. Adhere to payment terms as outlined in section 5. 3. Confidentiality Both parties agree to protect each other’s confidential information, including but not limited to business processes, client data, and proprietary tools. Confidential information shared during the engagement will not be disclosed to any third party without written consent. This obligation does not extend to information that is publicly available or obtained independently. 4. Intellectual Property Any intellectual property created by SIGMATEK during the engagement, including workflows, dashboards, and customizations, remains the property of SIGMATEK until full payment is received. Upon payment, clients are granted a non-exclusive, non-transferable license to use the deliverables for their internal business purposes. 5. Payment Terms Fees: Fees for services will be outlined in the agreement or proposal provided prior to the start of any project. Invoicing and Payment: Invoices are due within 15 days of issuance unless otherwise specified. Late Payments: Late payments may incur interest at a rate of 1.5% per month or the maximum allowed by law. Refunds: Due to the nature of consulting services, refunds are not provided for completed work. 6. Warranties and Disclaimers SIGMATEK provides services on an "as-is" basis and makes no guarantees regarding specific outcomes unless explicitly stated in the written agreement. SIGMATEK disclaims all warranties, express or implied, including but not limited to fitness for a particular purpose and non-infringement. 7. Limitation of Liability To the maximum extent permitted by law, SIGMATEK’s liability for damages arising from or related to our services is limited to the total amount paid by the client for the specific service giving rise to the claim. SIGMATEK is not liable for indirect, incidental, or consequential damages, including but not limited to loss of data, profits, or revenue. 8. Termination Either party may terminate the agreement with 14 days’ written notice. If termination occurs before the completion of services, the client agrees to pay for any work completed up to the termination date. 9. Governing Law These Terms are governed by and construed in accordance with the laws of the State of New York. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert Location], New York. 10. Amendments SIGMATEK reserves the right to update or modify these Terms at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated Terms. 11. Contact Information For questions or concerns regarding these Terms, please contact us at: SIGMATEK Business Consultingwww.sigmatek.devEmail: info@sigmatek.devPhone: 518.428.8022 By engaging with SIGMATEK Business Consulting, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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